United States Shipping Information
FREE Shipping in the Contiguous United States on virtually every
item!
The majority of orders ship in 2 to 5 business days and are delivered in less
than 1-2 weeks. Delivery for custom manufactured orders, (i.e. commercial exercise equipment),
may take up to 4-12
weeks to ship. Orders may be delayed by increased holiday business, out-of-stock
items, delays in production or unforeseen difficulties. Items do not ship on weekends. Items that
cannot be shipped by UPS or Fed Ex are delivered curbside. You will be contacted
24-48 hours before delivery so you can schedule a convenient drop-off time.
Standard delivery of items that don’t ship UPS or Fed Ex are curbside; you
will need to be prepared to unload the package when it arrives. If inside
delivery arrangements were made at the time of order contact Customer
Support to make delivery arrangements.
Additional
charges may apply to some deliveries, even if free
delivery or Shipping Included in the Contiguous United States is stated due
to unusual road/driveway circumstances that restrict &/or obstruct delivery.
Large custom orders for free weights
and commercial gym equipment, may incur additional shipping charges on the
basis of weight and size of the item. These charges may be different than
what you receive in your confirmation e-mail. All insurance and handling fees
will be added to the cost of shipping. If you have any questions regarding
your shipping charges, please contact our customer service t at (800) 749-5895
or email customer
support. All truck curbside deliveries are
made by transit companies.
International Shipping
We have partnered with Bongo International to service our customers Worldwide!
Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.
International customers can save up to 82% off typical international shipping rates by following these four easy steps:
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Register with Bongo and receive a U.S. shipping address. |
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Enter the Bongo address as both your billing and shipping address. |
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Use the credit card that you have on file with Bongo as the payment method. |
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Once the order arrives at Bongo, log into your account to forward to your country. |
If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.
Click on the Bongo Banner below to get started! |